Privacy Policy

Privacy Policy

This Privacy Policy explains our practices regarding the collection, use and disclosure of information that we process in the course of our business, including information we receive through our online or offline offerings. This Privacy Policy doesn’t apply to any third-party websites, services or applications, even if they are accessible through our Site or Services. Also, please note that, unless we define a term in this Privacy Policy, all capitalized words used in this Privacy Policy have the same meanings as in our Terms of Use. This Privacy Policy is incorporated by reference into our Terms of Use. Please ensure that you have read and understand our Terms of Use.

All individuals whose responsibilities include the processing of any information relating to an identified or identifiable natural person (“Personal Information”) by or on HexIQ’s behalf are expected to protect that Personal Information by adherence to this Privacy Policy. This Privacy Policy is intended to meet worldwide privacy requirements.

Any information that is collected via HexIQ.com or any online form, email or via any other medium (our “Services”) is covered by this Privacy Policy or any subsequent version. We may revise this Privacy Policy from time to time. If we make any material changes to this Privacy Policy, we’ll notify you of those changes by posting them on HexIQ.com or by sending you an email or other notification as required by applicable law. You understand and agree that you will be deemed to have accepted the updated Privacy Policy if you continue to use the Services after the updated Privacy Policy is posted on HexIQ.com. If at any point you do not agree to any portion of the Privacy Policy then in effect, you must immediately stop using the Services. Additionally, before we use Personal Information for any new purpose not originally authorized by you, we will try to provide you with information regarding the new purpose and give you the opportunity to opt-out. Where a personal consent for the processing of Personal Information is otherwise required by law or contract, we will attempt to comply with the requirements of that law or contract.

Personal Information We May Collect and How We Use It

The types of Personal Information we may collect (directly from you or from third party sources) and our privacy practices depend on the nature of the relationship you have with us and the requirements of applicable law. Some of the ways that we may collect Personal Information include:

• You may provide Personal Information directly to us by interacting with the Services, responding to a form or a survey invitation, during events such as webinars or workshops, and by requesting information or services from us.
• As you navigate the Services, certain passive information may also be collected about your visit, including through cookies and similar automated technologies as described below.

We seek to collect only that information which is relevant to our specific processing needs, such as to provide and improve our services, and to enable you to enjoy and easily navigate our Services. Below are the ways in which we collect Personal Information and how we use it.

Personal Information We May Collect

When you use or engage with our Services, we may ask you to provide some or all of the following types of information:

• We may collect Personal Information from you such as your name, an email address, phone number or mailing address when you choose to request information about our Services, register for a mailing, webinar, whitepaper or newsletter that we may offer from time to time, participate in a survey or request to receive customer or technical support, or otherwise communicate with us.
• We may offer publicly accessible webpages, blogs, private messages, or forums. You should be aware that, when you disclose information about yourself on our webpages, we will collect the information you provide in such submissions, including any Personal Information. If you choose to submit content to any public area of HexIQ.com, such content will be considered “public” and will not be subject to the privacy protections set forth herein. We urge you to exercise good judgment when sharing Personal Information.
• We may collect certain information automatically through our Services or other methods of web analysis, such as your internet protocol (IP) address, cookie identifiers, mobile carrier, mobile advertising identifiers, MAC address, IMEI, Advertiser ID, and other device identifiers that are automatically assigned to your computer or device when you access the internet, browser type and language, geolocation information, hardware type, operating system, internet service provider, pages that you visit before and after using the Services, the date and time of your visit, the amount of time you spend on each page, information about the links you click and pages you view within the Services, and other actions taken through use of the Services such as preferences.

Use of Information We Collect

You consent to our using the content of any communications that you submit to us via the Services, including any ideas, inventions, concepts, techniques, questions, comments or know-how disclosed therein, for any purpose including developing, manufacturing, improving and/or marketing our Services. We will not release your name or otherwise publicize the fact that you submitted materials or other information to us unless: (a) you explicitly grant us permission to do so; (b) we first send notice to you that the materials or other information you submit to a particular part of a Service will be published or otherwise used with your name on it and obtain your permission to proceed; or (c) we are required to do so by law.

We may use Personal Information about you for administrative purposes in order to:

• Measure interest in our Services
• Develop new products and Services
• Ensure internal quality control
• Verify individual identity
• Send email to the email address you provide to us to verify your account and for informational and operational purposes, such as account management, customer service, or system maintenance
• Process applications and transactions
• Prevent potentially prohibited or illegal activities
• Enforce our Terms of Use

We may use Personal Information to create nonidentifiable information that we may use alone or in the aggregate with information obtained from other sources, in order to help us to optimally deliver our existing Services or develop new Services. From time to time, we may perform research (online and offline) using different methods, including surveys. We may engage third party service providers to conduct such surveys on our behalf. All survey responses are voluntary, and the information collected will be used for research and reporting purposes to help us better serve users by learning more about their needs and the quality of the products and services we provide. Such information may be utilized to determine the effectiveness of our Services, various types of communications, advertising campaigns, and/or promotional activities. If you participate in a survey, the information given will be used along with that of other study participants. We may share anonymous individual and aggregate data for research and analysis purposes.

We may use Personal Information and other information about you to create anonymized and aggregated information, such as de-identified demographic information, de-identified location information, information about the computer or device from which you access our Services, or other analyses we create. Anonymized and aggregated information is used for a variety of functions, including the measurement of visitors’ interest in and use of various portions or features of the Services. Anonymized or aggregated information is not Personal Information, cannot be used to identify you, and we may use such information in a number of ways, including research, internal analysis, analytics, and any other legally permissible purposes. We may share this information with third parties for our or their purposes in an anonymized or aggregated form that is designed to prevent anyone from identifying you.

We may use Personal Information for purposes in which we have a legitimate interest, such as direct marketing, individual or market research, anti-fraud protection, or any other purpose disclosed to you at the time you provide Personal Information or with your consent.

Information We Collect Using Cookies and Other Automated Technologies

When you visit HexIQ.com or use the Services, we may collect and store information about your visit on an anonymous, aggregate basis using cookies, pixels or clear gif tags (“Automated Technologies”). Cookies are small text files that are stored on your computer to keep track of settings or data for a particular website. Clear gifs (also known as web beacons) are used in combination with cookies to help us understand how visitors interact with our Services. A clear gif is typically a transparent graphic image that is embedded in web content to allow us to measure a visitor’s actions in opening the page that contains the clear gif. 

If you have disabled Automated Technologies from within your browser, or if you are running third-party software that intercepts or deletes Automated Technologies, you may not be able to use HexIQ.com or the Services. If you are concerned about Automated Technologies, you may modify your browser settings to notify you when they are employed. If you do not know how to modify your browser settings please consult your browser documentation.

The registration and preferences pages provide an opportunity for you to provide us with information about you and your interests, such as your name, mailing address and e-mail address. If you choose to share any Personal Information with us, we may store it and use it for our own marketing research and other marketing purposes. However it is our stated policy not to share any of your Personal Information with other companies or even our business partners.

For more details, please see the “Cookies” section in our Terms of Use

Third Party Advertising

Advertisements that appear on HexIQ.com are sometimes delivered directly to users by third party advertisers. They automatically receive your IP address when this happens. These third party advertisers may also cause cookies to be downloaded to your computer, or use other technologies such as Flash or JavaScript. Doing this allows the advertising network to recognize your computer each time they send you an advertisement in order to measure the effectiveness of their ads and to personalize advertising content. In this way, they may compile information about where individuals using your computer or browser see their advertisements and determine which advertisements are clicked.

Your Choices & Opt-Out

You have the right to opt out of certain uses and disclosures of your Personal Information. Where you have consented to our processing of your Personal Information, you may withdraw that consent at any time and opt-out to further processing by contacting us at support@hexiq.com. Even if you opt-out, we may still collect and use anonymized or non-Personal Information regarding your activities on our Services and/ or information from the advertisements on third party websites for non-interest based advertising purposes, such as to determine the effectiveness of the advertisements.

We may periodically send you free newsletters and e-mails that directly promote our Services. When you receive such promotional communications from us, you will have the opportunity to “opt-out” (either through your Account or by following the unsubscribe instructions provided in the e-mail you receive). 

We maintain “do-not-call” and “do-not-mail” lists as mandated by law. We process requests to be placed on do-not-mail, do-not-phone and do-not-contact lists within 60 days after receipt, or such shorter time as may be required by law.

Rights of Access, Rectification, Erasure, and Restriction

You may inquire as to whether we are processing Personal Information about you, request access to Personal Information about you, and ask that we correct, amend or delete your Personal Information where it is inaccurate. Where otherwise permitted by applicable law, you may contact us at [EMAIL ADDRESS] or use any of the methods set out in this Privacy Policy to request access to, receive, seek rectification, or request erasure of Personal Information we hold about you. Please include your full name, email address, and a detailed description of your data request. Such requests will be processed in accordance with law.

Although HexIQ Inc. makes good faith efforts to provide individuals with access to their Personal Information, there may be circumstances in which we are unable to provide access for legitimate reason. If we determine that access should be restricted in any particular instance, we will provide you with an explanation of why that determination has been made and a contact point for any further inquiries. To protect your privacy, we will take commercially reasonable steps to verify your identity before granting access to or making any changes to your Personal Information.

Data Retention

We retain the Personal Information we receive as described in this Privacy Policy for as long as you use our Services or as long as necessary to fulfill the purpose(s) for which it was collected, such as to provide our Services or conduct research in support thereof, to resolve disputes, to establish legal defenses, to conduct audits, to pursue legitimate business purposes, to enforce our agreements, and to comply with applicable laws.

The Security of Your Information

We take reasonable administrative, physical and electronic measures designed to protect the information that we collect from or about you (including your Personal Information) from unauthorized access, use or disclosure. When you enter sensitive information on our forms, we encrypt this data. Please be aware, however, that no method of transmitting information over the internet or storing information is completely secure. Accordingly, we cannot guarantee the absolute security of any information. We do not accept liability for unintentional disclosure.

By using the Services or providing Personal Information to us, you agree that we may communicate with you electronically regarding security, privacy, and administrative issues relating to your use of the Services. If we learn of a security breach, we may attempt to notify you electronically by posting a notice on HexIQ.om or by sending an email to you. 

Links to Other Sites

Our Services may contain links to websites and services that are owned or operated by third parties (each, a “Third-party Service”). Any information that you provide on or to a Third-party Service or that is collected by a Third-party Service is provided directly to the owner or operator of the Third-party Service and is subject to that owner’s or operator’s privacy policy. We are not responsible for the content, privacy or security practices or policies of any Third-party Service. To protect your information we recommend that you carefully review the privacy policies of all Third-party Services that you access.

International Transfer

Your Personal Information may be transferred to, and maintained on, computers located outside of your state, province, country or other governmental jurisdiction where the privacy laws may not be as protective as those in your jurisdiction. If you are located outside the United States and choose to provide your Personal Information to us, we may transfer your Personal Information to the United States and process it there. By choosing to access HexIQ.com, utilize the Services or otherwise provide information to us, you agree that any dispute over privacy or the terms contained in this Privacy Policy will be governed by the laws of the United States, and the adjudication of any dispute arising in connection with the Services will be in accordance with the Terms of Use.

Statement effective as of January 1, 2022.